diff --git a/doc/developers/editticket b/doc/developers/editticket
new file mode 100755
index 00000000..08ee1319
--- /dev/null
+++ b/doc/developers/editticket
@@ -0,0 +1,11 @@
+#!/bin/sh
+#
+# edit a ticket
+#
+if [ $# -ne 1 ]
+then
+	echo usage: $0 ticketnumber
+	exit 1
+fi
+#
+exec netscape -remote "openURL(https://www.netroedge.com/~lm78/secure_support/editticket.cgi?ticket=$1)"
diff --git a/doc/developers/readticket b/doc/developers/readticket
new file mode 100755
index 00000000..fd79ce13
--- /dev/null
+++ b/doc/developers/readticket
@@ -0,0 +1,11 @@
+#!/bin/sh
+#
+# read a ticket
+#
+if [ $# -ne 1 ]
+then
+	echo usage: $0 ticketnumber
+	exit 1
+fi
+#
+exec netscape -remote "openURL(http://www2.lm-sensors.nu/~lm78/readticket.cgi?ticket=$1)"